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Forum Thread: Blank screen will not work
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This thread was submitted in the following forum:
Problems and Questions Regarding 3rd Party Programs

Relating to this vendor:
Microsoft
And, this specific program:
Microsoft Internet Explorer 7.x

mightywhites29111971
Blank screen will not work
by mightywhites29111971 on 10th Dec, 2008 14:15
Posts: 6

User Since: 10th Dec, 2008

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I have been having this problem for a few weeks. When I open it it is completely blank, and when I type any address in a pop up appears stating it is unavailable. The drop down menu appears but are unresponsive. Also the only way I can close it down is via the task manager. I have un-installed it down to IE6 which works fine, but soon as it is re-installed then the same problems appear. Can anyone assist?

mapych
RE: Blank screen will not work
by mapych on 10th Dec, 2008 14:36
Posts: 47

User Since: 27th Nov, 2008

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PSI seems to use IE to render the pages and flash to render some graphs.

can you install the latest flash player
from http://www.adobe.com

and tell us if it helps


mightywhites29111971
RE: Blank screen will not work
by mightywhites291... on 10th Dec, 2008 15:03
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User Since: 10th Dec, 2008

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Thanks, I gave that a try but it is still the same

YoKenny
RE: Blank screen will not work
by YoKenny on 10th Dec, 2008 15:21
Posts: 317

User Since: 23rd Dec, 2007

Secunia System Score: 100%

Location: Ont. , CA
What operating system and Service Packs are you using?

--
1. Windows 7, 64bit, 4GB RAM, avast! V5 beta3, Browser Defender™
2. XP Pro SP3, 32bit, 768MB RAM, avast! V4.8 Pro, Browser Defender™
with IE8, MBAM, and WinPatrol PLUS

mightywhites29111971
RE: Blank screen will not work
by mightywhites291... on 10th Dec, 2008 15:45
Posts: 6

User Since: 10th Dec, 2008

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I am using an Acer 1640Z laptop which on on XP (service pack 3). Hope this assists

mightywhites29111971
RE: Blank screen will not work
by mightywhites291... on 12th Dec, 2008 15:35
Posts: 6

User Since: 10th Dec, 2008

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Has anybody got any other ideas?

YoKenny
RE: Blank screen will not work
by YoKenny on 12th Dec, 2008 19:09
Posts: 317

User Since: 23rd Dec, 2007

Secunia System Score: 100%

Location: Ont. , CA
on 12th Dec, 2008 15:35, mightywhites29111971 wrote:
Has anybody got any other ideas?

Do you have the latest drivers for the laptop installed?

Especially the video drivers!


--
1. Windows 7, 64bit, 4GB RAM, avast! V5 beta3, Browser Defender™
2. XP Pro SP3, 32bit, 768MB RAM, avast! V4.8 Pro, Browser Defender™
with IE8, MBAM, and WinPatrol PLUS

mightywhites29111971
RE: Blank screen will not work
by mightywhites291... on 13th Dec, 2008 12:54
Posts: 6

User Since: 10th Dec, 2008

Secunia System Score: N/A

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How do I check? I checked the Acer website but could not find anywhere on the site an area that will let you update the drivers if required.

mightywhites29111971
RE: Blank screen will not work
by mightywhites291... on 18th Dec, 2008 23:59
Posts: 6

User Since: 10th Dec, 2008

Secunia System Score: N/A

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Bump