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Forum Thread: Scans show uninstalled or replaced programs

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SeconalSam Scans show uninstalled or replaced programs
Member 6th Jun, 2011 23:39
Ranking: 0
Posts: 3
User Since: 6th Jun, 2011
System Score: N/A
Location: US
My current scan is showing Open Office, which I removed months ago, Skype 2.x which I replaced with Skype 5 and some similar things. I always remove programs with Revo Uninstaller, which cleans out left-behind files and registry entries, but they keep on showing up.
I find this annoying and distracting, and it makes me wonder whether PSI is doing its job properly.
I am running WinXP, SP3.

Post "RE: Scans show uninstalled or replaced programs" has been selected as an answer.
ddmarshall RE: Scans show uninstalled or replaced programs
Dedicated Contributor 6th Jun, 2011 23:55
Score: 1209
Posts: 961
User Since: 8th Nov 2008
System Score: 98%
Location: UK
Have you got a backup disk connected?

If you post a Troubleshoot Report for an example, maybe someone can spot what's happening.

http://secunia.com/vulnerability_scanning/personal...

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SeconalSam RE: Scans show uninstalled or replaced programs
Member 7th Jun, 2011 15:26
Score: 0
Posts: 3
User Since: 6th Jun 2011
System Score: N/A
Location: US
I only back up data files, standalones and some settings, none from any of the programs involved.
There are several others besides the ones I cited, both ones that I have removed and others that I have updated.
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Maurice Joyce RE: Scans show uninstalled or replaced programs
Handling Contributor 7th Jun, 2011 16:30
Score: 11738
Posts: 8,999
User Since: 4th Jan 2009
System Score: N/A
Location: UK
What we are really looking for is the path PSI gives U to the vulnerabilities.


FINDING A FILE PATH

From the DASHBOARD page click on SCAN RESULTS.

1. This will list all your programmes with a + to the left of each one.
2. Click the + sign next to the item that U want help with.
3. This will reveal the path under DETECTED INSTANCES.
4. Highlight it then copy (CTRL+C) then paste (CTRL+V)) that path back to the Forum.
OR THIS METHOD WHICH GIVES A HELPER MORE INFORMATION
4a Below DETECTED INSTANCES you will see You can double click this row for additional information & options>double click it>a box will appear>click TROUBLESHOOT REPORT>Now highlight the information revealed from START to END & copy it (CTRL+C) then post it to the Forum (CTRL+V)

The end result U post to the Forum should look like this:
---START---

Program Name:
Apple iTunes 10.x

Security State:
Insecure

Download Link:
http://appldnld.apple.com/iTunes10/061-9638.201103...

Instances Found:
C:\Program Files\iTunes\iTunes.exe, version: 10.1.2.17

Last System Scan (localtime):
3. Mar 2011, 16:47

Operating System:
Microsoft Windows XP Home Edition, Service Pack 3

---END---

Update 9 09:33 13/03/2011

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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SeconalSam RE: Scans show uninstalled or replaced programs
Member 7th Jun, 2011 21:13
Score: 0
Posts: 3
User Since: 6th Jun 2011
System Score: N/A
Location: US
I followed the path and found a forgotten file of backups for a portable external hard drive that I haven't used in quite some time. I am embarrassed - I am experienced enough to have known better.
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ddmarshall RE: Scans show uninstalled or replaced programs
Dedicated Contributor 7th Jun, 2011 21:18
Score: 1209
Posts: 961
User Since: 8th Nov 2008
System Score: 98%
Location: UK
It happens to all of us.

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