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Forum Thread: Suggested Install Solution gets error message

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Joliegew Suggested Install Solution gets error message
Member 22nd Jun, 2011 15:31
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Posts: 13
User Since: 7th Mar, 2011
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Location: NL
I'm suggested to update Sun Java:
"The version detected of Sun Java JRE 1.6.x / 6.x was 6.0.240.7 while the latest version including one or more security fixes is 6.0.260.3."

If I click on the "Install Solution"-button, I get the message:
"Unable to locate an appropriate web browser for the requested URL."
On licking OK (the only choice) followed by:
"Am error occurred while attempting to open the specified URL."
After a while the message:
"Stop running this script?

"A script on this page is causing your web browser to run slownly.
If it continues to run, your computer might become unresponsive."

What's happening? And why cannot I run the solution (PSI's suggestion) to to update Sun Java JRE 1.6.x/6.x ?

Any help will be mostly appreciated.
TIA

Maurice Joyce RE: Suggested Install Solution gets error message
Handling Contributor 22nd Jun, 2011 15:48
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Last edited on 22nd Jun, 2011 15:49
The solution is here:

Edit:
http://secunia.com/products/consumer/PSI/faq/#q9

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Joliegew RE: Suggested Install Solution gets error message
Member 22nd Jun, 2011 16:34
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Thank you for your answer, but FF is my default browser, which occurs in the registry alike the suggestion made. The only difference is that the parameter string is the same as goes for Vista 64-bit, i.e. my registry bears the "%1" parameter as well. I'm running a 32-bit processor, so might that be the bottleneck?
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Maurice Joyce RE: Suggested Install Solution gets error message
Handling Contributor 22nd Jun, 2011 18:43
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Firefox has not got a 64Bit version of a browser & will not have until around version 7 or 8.
Looks to me like that could be the error.

To be clear - if U are running a 32 Bit system with a 32 Bit Browser as U claim then this is the string according to the PSI FAQ.

"C:\Program Files\Mozilla Firefox\firefox.exe" -requestPending -osint -url


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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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wr RE: Suggested Install Solution gets error message
Contributor 22nd Jun, 2011 19:53
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User Since: 30th Mar 2008
System Score: 100%
Location: US
@Maurice Joyce

Not trying to be confusing but just
for 'giggles' I checked the string in my registry
& have the same exact script as the OP. My
system is also 32 bit, so curious as to why the
"%1" is shown.
I seem to have no problems with accessing any
URLs on the WWW-I even tried Sun download
page via PSI & no problem. Of course I still
have PSI v1.5.0.2 & Ff v.3.6.18-maybe something
there?
The only other thing I can think of is be sure in
IE- even though not your default browser-in the
Trusted Sites Zone that you have https://*.secunia.com listed.

Hope this helps.

Regards, wr

--
HP Pavilion Slimline s3020n
Windows Vista Home Premium SP2 32 bit
AMD 64 Athlon X2
Firefox 24.4.0 ESR
The weakest link of a computer system is always sitting in front of the monitor.
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Maurice Joyce RE: Suggested Install Solution gets error message
Handling Contributor 22nd Jun, 2011 21:21
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@wr
Thank U for that - not having or wanting Firefox I am reliant on the FAQ for direction.

No real harm - that key can be changed dependant on browser or changed back to the original.

Interesting to see what happens when it is changed as per the FAQ.



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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Anthony Wells RE: Suggested Install Solution gets error message
Expert Contributor 22nd Jun, 2011 21:27
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Hi ,

I can add to wr's information , on my XP SP3 32 bit system with PSI 2.0.0.3003 and running Ff 5.0 , I too have the -url"%1" at the tail of the string .

Anthony

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It always seems impossible until its done.
Nelson Mandela
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Maurice Joyce RE: Suggested Install Solution gets error message
Handling Contributor 22nd Jun, 2011 21:28
Score: 11744
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Location: UK
Anthony - thanks for that.

Interesting IE has changed as well since IE9. I still believe it is worth a try but he now has an option on advice offered.

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Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Joliegew RE: Suggested Install Solution gets error message
Member 23rd Jun, 2011 12:36
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Last edited on 23rd Jun, 2011 12:43
I even get the same error messages, if I request this forum.
Anyhow, by the way, I succeeded in updating Java, but how I did the trick, I don't know...

Now I try to update flash player and its 'little brother' which is not in the list of programs to be patched any more...

I removed adobe's flash player before trying again, but in vain.

Maybe the following suggested information will help solving my problem:

Program Name:
Adobe Flash Player 10.x (NPAPI)

Security State:
Insecure

Download Link:
http://fpdownload.adobe.com/get/flashplayer/curren...

Instances Found:
C:\Windows\System32\Macromed\Flash\NPSWF32.dll, version: 10.3.181.14 (NPAPI)

Last System Scan (localtime):
17. Jun 2011, 01:44

Operating System:
Microsoft Windows Vista,


I hope someone can help me :)
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Maurice Joyce RE: Suggested Install Solution gets error message
Handling Contributor 23rd Jun, 2011 12:43
Score: 11744
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User Since: 4th Jan 2009
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Location: UK
COMPLETELY EXIT (using Task Manager if necessary):

a. All Browsers.
b. Windows Messenger.
c. Incredimail
d. All Adobe products
e. PSI unless using Version 2.

Now do this:

Try this:

DELETING A FILE OR FOLDER USING PSI VERSION 2

To delete a vulnerable file or folder found by PSI try this:

1. Open PSI>Scan results.

2. Against the programme marked as vulnerable is a + sign to the left of it.

3. Click that & it will reveal DETECTED INSTANCES.

4. Below that are two yellow folders. Click the one WITHOUT a red dot.

5. That will open Windows Explorer & U will be able to see the vulnerable file or folder.
[b]C:\Windows\System32\Macromed\Flash\NPSWF32.dll[ /b]

6. Right click on it & select delete.

7. Carry out a full PSI scan & all should be in order.

Update 1 20:49 09/03/2011


--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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Joliegew RE: Suggested Install Solution gets error message
Member 23rd Jun, 2011 17:01
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User Since: 7th Mar 2011
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Location: NL
Thank you, Maurice,
After successfully deleting the .dll, and running PSI again, there were two other patches to be implemented: FF and TB.
These two went as expected and like all other successful patches in the past.
Again, thank you!
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Anthony Wells RE: Suggested Install Solution gets error message
Expert Contributor 23rd Jun, 2011 17:49
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Hi ,

If you are 100% and the inability of the PSI to find Firefox (as your default) persists , if you have the time , it may be worth setting your IE browser as default and checking if PSI responds correctly and checking the string entry in the Registry ; if it starts working , you could then go back to Firefox as your default and check again .

Did you or do you still have other browsers loaded ?? Sometimes there left overs can cause a problem.

Anthony

--


It always seems impossible until its done.
Nelson Mandela
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Maurice Joyce RE: Suggested Install Solution gets error message
Handling Contributor 23rd Jun, 2011 19:52
Score: 11744
Posts: 9,000
User Since: 4th Jan 2009
System Score: N/A
Location: UK
I agree with Anthony - to really finish the job U should try & get Firefox functioning correctly as your preferred default browser.

--
Maurice

Windows 7 SP1 64 Bit OS
HP Intel Pentium i7
IE 11 for Windows 7 SP1
16GB RAM
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