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Forum Thread: System score & patch history not working
You are currently viewing a forum thread in the Secunia Community Forum. Please note that opinions expressed here are not of Secunia but solely reflect those of the user who wrote it.This thread was submitted in the following forum:
PSI
| malnwick | System score & patch history not working |
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24th Jun, 2011 18:24 |
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Ranking: 0 Posts: 6 User Since: 26th Jan, 2008 System Score: 96% Location: CA |
I have PSI 2.0 and my operating system is windows xp service pack 3. I have been a long time user of PSI and really like it and I have never had a problem. However, the 2.0 version will not show the system score or patch history. Everything else is shown on the dashboard. Is there something I need to do to activate it? Thanking you in advance for your help. Margot Alnwick |
| Maurice Joyce | RE: System score & patch history not working | ||||||||
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24th Jun, 2011 19:29 | ||||||||
| Score: 10510 Posts: 8,071 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Margot, Click on My Profile in the left of this thread. Your profile is there - at the bottom is a box "Show My System Score" - is that box ticked (Check Marked)? Can U explain a little more about patch history & what U expect to see & where? -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| malnwick | RE: System score & patch history not working | ||||||||
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24th Jun, 2011 21:04 | ||||||||
| Score: 0 Posts: 6 User Since: 26th Jan 2008 System Score: 96% Location: CA |
Hi Maurice Thanks for the reply. Yes I have checked the show my score box in my profile. Should I uninstall PSI 2.0 and then reinstall it? The reason I like the system score and patch history graphs is that it motivates me to make sure everything is updated. I like seeing that I have maintained my system at 100% Thanks for the help. Margot |
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| malnwick | RE: System score & patch history not working | ||||||||
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24th Jun, 2011 21:06 | ||||||||
| Score: 0 Posts: 6 User Since: 26th Jan 2008 System Score: 96% Location: CA |
Sorry, I did not fully reply to your question. I should see the system scores and patch history graphs in the bottom half of my PSI dashboard. Margot |
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| Maurice Joyce | RE: System score & patch history not working | ||||||||
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24th Jun, 2011 21:21 | ||||||||
| Score: 10510 Posts: 8,071 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Margot, No harm in a reinstall - at least we then have a baseline. Use this link: http://secunia.com/vulnerability_scanning/personal... -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| malnwick | RE: System score & patch history not working | ||||||||
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24th Jun, 2011 21:58 | ||||||||
| Score: 0 Posts: 6 User Since: 26th Jan 2008 System Score: 96% Location: CA |
Hi Maurice I uninstalled and then reinstalled PSI 2.0. When I open the programme I still have nothing showing in the system score and patch history graph section on the bottom half of the dashboard. I went back and updated my profile again, to make sure the show score box was checked. Still the same problem. Is there anything else I can try? Margot |
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| Maurice Joyce | RE: System score & patch history not working | ||||||||
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24th Jun, 2011 23:52 | ||||||||
| Score: 10510 Posts: 8,071 User Since: 4th Jan 2009 System Score: 100% Location: UK |
Margot, Sorry I have been awhile. I have not heard of any problems with the graphics for the dashboard with PSI version 2 & have been giving it some thought. It could be linked to your profile issue but I am not exactly sure. All is not lost & I appreciate why U want it to work. Leave this thread open & hopefully @ddmarshall and/or Anthony Wells will chip in with ideas. If all else fails I would write to Secunia Support for help. The contact is: support@secunia.com -- Maurice Windows 7 SP1 64 Bit OS HP Intel Pentium i7 IE 10 for Windows 7 16GB RAM |
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| malnwick | RE: System score & patch history not working | ||||||||
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25th Jun, 2011 00:11 | ||||||||
| Score: 0 Posts: 6 User Since: 26th Jan 2008 System Score: 96% Location: CA Last edited on 25th Jun, 2011 00:22 |
Thanks for trying. Margot |
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| Anthony Wells | RE: System score & patch history not working | ||||||||
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25th Jun, 2011 17:12 | ||||||||
| Score: 2324 Posts: 3,203 User Since: 19th Dec 2007 System Score: N/A Location: N/A |
Hi , There used to be sizing problems with certain monitors but I believe that was all corrected and I have not seen any problems reported here recently . If you have version 2.0.0.3003 of the PSI (right click tray icon and select "About") , on the dashboard page , do you see the the score and patch blocks/modules taking up about one third of the page along the bottom , with the narrow left hand column also reaching the bottom , but with the display graphics missing ?? Or are the modules missing altogether ?? As Maurice has said , your case seems unreported before now and direct contact with support on Monday (CET) may be necessary , unless ddm has a brainwave !! Take care Anthony -- It always seems impossible until its done. Nelson Mandela |
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| malnwick | RE: System score & patch history not working | ||||||||
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25th Jun, 2011 18:48 | ||||||||
| Score: 0 Posts: 6 User Since: 26th Jan 2008 System Score: 96% Location: CA |
Hi Anthony Yes I have PSI 2.0.0.3003. Yes I see the score and patch blocks and they do take up about a third of the bottom part of the dashboard page. The narrow column goes to the bottom. It is the display graphics that are missing. It is strange. Thanks Margot |
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| Anthony Wells | RE: System score & patch history not working | ||||||||
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25th Jun, 2011 22:30 | ||||||||
| Score: 2324 Posts: 3,203 User Since: 19th Dec 2007 System Score: N/A Location: N/A |
Hi Margot , The data displayed by the PSI in the dashboard - and elsewhere - is related to your last scan and is stored on the Secunia servers . It would seem likely that support will need to look at that data for you on Monday ; in the interim , if you have time , you could check that your Secunia Profile set in the PSI is correct and (re)confirm it's registration , reset - but keep the same - your "settings" and run a full system scan . Do all the other display features in each/all the PSI modules work and show current data ?? Cannot think of anything else . Let us know what support have to say . Take care Anthony -- It always seems impossible until its done. Nelson Mandela |
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