Frequently Asked Questions (VIM)

All Frequently Asked Questions on the vulnerability intelligence manager answered. From What is VIM? to usage requirements and troubleshooting advice.

VIM General

• What is the Secunia VIM?
• How long has Secunia and the Secunia VIM been serving the market?

• Is it possible to evaluate the Secunia VIM?
• How do I get an evaluation license for the Secunia VIM extended?

• What are the minimum system requirements for running the Secunia VIM?
• How do I obtain a new license?

• How can I access my Secunia VIM solution?
• I am receiving too many Secunia Advisories on my mobile number. How can I fix this?

The Secunia Vulnerability Intelligence Manager (VIM) is the one-source solution that provides multiple people within large IT security departments with all the relevant vulnerability intelligence they require. The intelligence is easy to access using email or by loading the data into an internal database or application using XML.

Secunia was founded in 2002 and is now the world-leading provider of vulnerability intelligence and vulnerability management tools for the corporate IT infrastructure. The Secunia VIM was one of the very first products made available by Secunia.

The Secunia VIM is a software solution that can be accessed through your Internet browser.

The Secunia VIM is designed to distribute vulnerability information alerts every time Secunia's Research Team updates the vulnerability database.

The Secunia vulnerability database is updated daily.

Yes, the Secunia VIM has been declared "CVE Compatible" by The Mitre Corporation. For more on CVEs in Secunia Advisories, see http://secunia.com/advisories/terminology/. For more on Mitre and CVE compatibility, see http://cve.mitre.org/.

The Secunia vulnerability database is the most up-to-date and comprehensive source of vulnerability intelligence. A complete list of supported vendors is available at http://secunia.com/advisories/vendor/. A complete list of supported products is available at http://secunia.com/advisories/product/.

If you wish to evaluate the Secunia VIM, please complete and submit the appropriate form, available by clicking on Try the VIM trial in the product page.

To extend your evaluation license, please contact your Secunia Consultant responsible for your evaluation license.

Please send your support request to csc@secunia.com.

Access to the Secunia VIM can be made by any system capable of running an Internet browser, preferably Internet Explorer 6 or superior, and with Internet connection.

If you wish to obtain a new license, please contact your Secunia Consultant.

Access to it is via your Internet browser, preferably Internet Explorer, and connect to the Secunia Customer Area.

Please go to your Recipient section in the Secunia VIM, and verify that SMS Criticality Level is set to the correct level. If the issue still persists, please contact the Secunia Support using csc@secunia.com.

The Secunia VIM is designed to allow only one session per account. If you wish to have several Secunia VIM accounts, please ask your Secunia Sales Representative about the Secunia VIM Access Management add-on.

Please contact the Secunia Customer Support Center at csc@secunia.com.

The Secunia vulnerability database is the most up-to-date and comprehensive source of vulnerability intelligence. A complete list of supported vendors/products is available at http://secunia.com/advisories/.

By using the Suggest Software feature available on your Secunia VIM, you can easily request Secunia to start monitoring the missing software. Requests from our customers are highly appreciated and will be promptly addressed.

The number of Recipients that you are entitled to have is dependent on your license agreement with Secunia. To increase the number of recipients, please contact your Secunia Sales Representative.

The intelligence provided by the Secunia VIM can easily be imported into an internal database/application by making use of the available XML feeds. For support on how to import an XML feed into your application/database, please refer to that database/application documentation.

Yes. The Secunia VIM Technical User Guide is available for download from your Secunia VIM solution in the Support section.

Please send your support request to csc@secunia.com.

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