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Frequently Asked Questions (VIM)

All Frequently Asked Questions on the vulnerability intelligence manager answered. From What is VIM? to usage requirements and troubleshooting advice.

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VIM General

What is the Secunia VIM?

The Secunia Vulnerability Intelligence Manager (VIM) is the one-source solution that provides multiple people within large IT security departments with all the relevant vulnerability intelligence they require. The intelligence is easy to access using email or by loading the data into an internal database or application using XML.

How long has Secunia and the Secunia VIM been serving the market?

Is the Secunia VIM a software solution or an appliance?

What process is used to keep the vulnerability database up-to-date?

How often is the vulnerability database updated?

Is your product CVE compatible?

Which software vendors/products can I track for vulnerabilities with the Secunia VIM?

 

Evaluation

Is it possible to evaluate the Secunia VIM?

How do I get an evaluation license for the Secunia VIM extended?

How do I contact Secunia Customer Support Center?

 

Usage

What are the minimum system requirements for running the Secunia VIM?

How do I obtain a new license?

 

Troubleshooting

How can I access my Secunia VIM solution?

I am receiving too many Secunia Advisories on my mobile number. How can I fix this?

Does the Secunia VIM allow concurrent sessions from the same account?

I need to reset my Secunia VIM login credentials. How can I do it?

Which software vendors or products can I track for vulnerabilities with the Secunia VIM?

I cannot find the vendor or the software that I would like to monitor with the Secunia VIM. How can I request new software to be added to the Secunia VIM database?

I would like to have more Recipients in the Secunia VIM. How can I increase this?

I want to import the vulnerability intelligence provided by the Secunia VIM into an internal database or application. Can Secunia support me during this process?

Is there any Secunia VIM documentation regarding its setup and usage?

I cannot find help in this FAQ. How can I contact Secunia support?

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