If you experience problems with the Secunia PSI, we strongly recommend that you join our free Secunia Community Forum and post your question. This allows other users to participate in the debate and post their recommendations. Furthermore, it serves as a reference for other users who may experience the same problem.
Often you will even find that the questions/problems you are facing have already been asked and answered by other PSI users.
[ Secunia Community Forum ]
Alternatively, should you have a question that you're unable to get answered through our Secunia Community Forum, you should send an email to support@secunia.com (Please note: Due to the high volume of emails that we receive, we cannot guarantee an answer to all inquiries).